First isolate the fault
Debug order
1
Audio input
Is the right microphone selected and showing level?
2
Source transcript
Does English/source text appear in the admin view?
3
Translation
Does a selected attendee language receive translated lines?
4
Realtime
Does the phone update without refresh?
5
Display
Does OBS or ProPresenter show the same latest line?
If text is late
- Use Fast transcription mode first.
- Close heavy browser tabs on the streaming machine.
- Check upload bandwidth and Wi-Fi stability.
- Prefer a direct desk feed over room pickup.
- If the attendee page is behind but admin is current, refresh the attendee page.
If words are wrong
- Add preacher names, church names, and biblical terms to boosted words.
- Reduce room echo and audience noise in the feed.
- Check that the desk feed is speech-led, not a full room mix.
- Ask speakers to slow down around names, scripture references, and notices.
If Deepgram disconnects
- Check that the browser still has microphone permission.
- Confirm the laptop has not slept or switched networks.
- Restart the stream from the admin page.
- If it repeats, check the admin health page for Deepgram configuration.