Start free trial — 7 days free

Start free trial

← Back to docs

Voco Docs

Platform security and data flow

How data moves through Voco without exposing implementation-specific provider details.

Live data flow

Voco data flow

1

Browser audio

The admin browser captures mic or USB interface audio.

2

Speech processing

Audio is processed transiently into source-language text.

3

Voco API

Source text is filtered, normalised, translated, and stored.

4

Translation routing

Voco selects the best available translation path without exposing provider details.

5

Realtime delivery

Secure realtime channels fan out text to phones and displays.

6

Secure storage

Events, orgs, profiles, transcripts, usage, and auth state are stored with access controls.

Core platform areas

  • Application hosting and scheduled jobs run on managed cloud infrastructure.
  • Authentication, account data, transcript storage, and access controls run through Voco's secure data layer.
  • Live audio is processed transiently for speech-to-text; Voco stores the resulting text, not raw sermon audio.
  • Translation is routed through Voco's private provider layer for speed, cost control, and fallback resilience.
  • Realtime delivery keeps attendee phones and display clients in sync during a service.
  • Transactional email and billing are handled by specialist processors without exposing card data to Voco.

Sub-processors

Named sub-processor details are available to customers under the Voco Data Processing Agreement or by request at privacy@voco.church.

Related guides