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Billing and account management

How subscriptions, pricing, owners, and team access work.

Billing provider

Voco uses a secure billing processor for subscriptions, payment methods, invoices, and billing portal access. Separate weekly, monthly, and annual subscriptions are available. Starter is £6/week, £24/month, or £228/year; Church is £12/week, £48/month, or £456/year; Pro is £22/week, £88/month, or £840/year.

Owner responsibilities

  • Keep the owner email current.
  • Invite team members who need dashboard access rather than sharing a password.
  • Use Settings → Billing for payment method changes and cancellations. Cancellation collects a short reason first, then opens the secure billing portal for the final subscription change.
  • Rotate API keys if a volunteer leaves or a key is pasted into an unsafe place.

Related tool

Use Settings → Billing for payment method changes, invoices, and cancellations. Voco asks a short cancellation question first so support can understand what failed, then Stripe handles the final cancellation securely.

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