Question 1

Ɔkwan bɛn so na mayɛ setup ntɛm bɛn?

Accepted Answer

Mpɛn pii no, mpaeɛ biara a ɛwɔ ɔman church (church) betumi ayɛ n’adesua test a ɛyɛ mmerɛw wɔ akyirikyiri minti 10 mu. Sɛ wosɛe wo church account, fa audio input bi di dwuma, ka language(s) a wopɛ sɛ wofa ma a, na paw attendee reader no fi QR code no mu. Na sɛ ɛyɛ Sunday pa a, ma wo bere sɛ wobɛtse audio levels, hwɛ baabi a QR code no bɛfa wɔ, na brɛ volunteer bi bi kɔ. Ɛyɛ software no nyɛ pɛpɛɛpɛ, nanso wogye di sɛ hospitality pa bɛma setup check no ayɛ te sɛ ɛyɛ n’akyi te sɛ ɔhaw biara nni so.

Question 2

Ɛhardware bɛn na me pɛ?

Accepted Answer

Wobetumi atii ase wɔ laptop ne internet a ɛyɛ denden. Microphone a ɛwɔ mu no boa ma test ne kamakoma a ɛyɛ dɔɔdɔ, nanso sɛ wopɛ nsɛm a ɛyɛ pɛ na ɛba yiye, sɛ wode sound desk no data kɔ USB audio interface mu a ɛyɛ te sɛ ebi na ɛma room noise ne echo no yare. Wonsɛ translation receivers, headset packs, interpreter booths, anaa attendee app bi a ɛka ho. Sɛnea ɛyɛ adwuma no mu haw no mu: kyɛ sermon no sɛnea ɛbɛyɛ a ɛma ɛyɛ kyerɛ yie, na ma nnipa no hu baabi a wɔbɛscan.

Question 3

Me betumi atest no wɔ Sunday nkyɛn?

Accepted Answer

Ɛyɛ. Dashboard no wɔ private test flow a ɛma wubetumi atse microphone input, language setup, ne transcript quality no hwɛ ntɛm, bere a wankyerɛ link no kɔ wɔn a wɔwɔ congregation no so. Tumi kɔ test no wɔ Sunday ntɛm a ɛretɔ so no mu, wɔ microphone a wopɛ sɛ wogyae wɔ live no anaa sound-desk feed a wopɛ sɛ wode bedi dwuma no ara mu. Ka nsɛm bi a ɛte sɛ sermon no, fa din ne Bible reference ka, na hwɛ sɛ translated reader no kyerɛkyerɛ a ebu so a obi bɛtumi akɔ so nyaman so.

Question 4

Internet speed bɛn na ɛhɔ?

Accepted Answer

Voco di bandwidth ketewaa a ɛyɛ adwuma de ma audio ne text workflow no, sɛde livestream video no te bi. Connection a ɛyɛ denden no ka kɛse karịa sɛ wode speed number a ɛboro so bɛbɔ. Sɛ wopɛ planning guide a, 5 Mbps upload yɛ kɛse ma Voco ho wɔ service no mu, sɛ anka connection no nnwo by other streaming tasks. Sɛ wo church livestreams wɔ bere korabea ara mu, test both workflows no yɛ mmɔden wɔ anwummere akyiri ansa na w’adɔɔso te sɛ wɔbɛyɛ wɔn adwuma.

Question 5

Me betumi de Voco adi dwuma wɔ tablet anaa iPad so?

Accepted Answer

Voco admin dashboard no di dwuma wɔ browser biara a ɛyɛ modern bi mu — MacBook, Windows laptop, Chromebook, anaa iPad. Sɛ wopɛ asɛm a ɛyɛ yiye wɔ USB audio interface ho a, di laptop so na fa.

Question 6

Ebi saa saa na namba ãke?

Accepted Answer

Ebirungi bw’alukoo (translation) bikwata ku busobozi bw’omutindo gw’amawulire (audio): uko ijwi riri mu muherere, pace y’okwogera, embeera y’okuziba (background noise), n’obungi bw’ebitabo by’amazina (“specialist names”) oba ebigambo eby’eddiini (theological terms). N’enshonga y’enjuba (clean microphone feed) n’okwogera okutambulira bulungi, Voco kibikkiddwa okukwata ebigambo mu kasegase (real time) bibe bigondoolwe ebijja mu wuliriza, si ugusengeka (polished) translation etebere bikozesebwa mu bitabo. Ebivaamu eby’omulimu birungi biriba nga ekkanisa zinozesa ku busobozi bw’oyisha ku “sound-desk feed”, ongerako amazina agafunika n’ebigambo ebibadde biza mu nkuŋŋa, mu Word Boost, era mwekube bw’oyize microphone itaje nnyo ku mwo ozze (speaker).

Question 7

Lwaki Voco luwamba?

Accepted Answer

Voco luba n’amalimi ga 155+ ag’okutulibwa (output), omuli n’amalimi amanene mu nsi z’ekklezia (church) gamba ng’Olusipania (Spanish), Oluporatugali (Portuguese), Olufuransa (French), Oludagi (German), Olumandarin, Olucalabu (Arabic), Olufarsi (Farsi), Olw’Uurdu (Urdu), Olutagalog (Tagalog), Oluyoruba (Yoruba), Ekiamharic (Amharic), Olw’Poland (Polish), Olw’Okuro-mana (Romanian), n’ebirala bingi. Ekintu eky’okusomesa (important point) kiri nti: ekkanisa esobola okukozesa olunaku lw’amalimi mangi mu kutambula kw’okusinza kumwe (same service) nga tekyetaagisa kugula receiver pack ezindi oba okukola sign-in flow egy’enjawulo. Abalaba (attendees) bassaako ddene (choose) olulimi lwe baagala ku fooni yaabwe.

Question 8

Nandyagadde kugezzaako ebigambo byange byennyini?

Accepted Answer

Eky’okuba kirungi. Word Boost ekusobozesa okongerako ebigambo ebikwata ku mbeera y’ekklezia yo: erinnya lya pastor (pastor's name), erinnya ly’ekklezia yo, amazina w’ebifo eby’omu kitundu, eby’emitwe (sermon series titles), engeri y’okwogeramu amazina ga Baibuli (Bible book pronunciation quirks), n’ebigambo by’eddiini (theological terms) eby’ebiwome bw’okuwulirwamu bibe bigambibwa mu ngeri emenagu (often misheard). Kino kitangaala nnyo ku n’ekkanisa eziba n’amannya oba ebigambo ebirala eby’obudde obwo (repeated names or phrases). Si kyongerayo translation ya ddala (perfect), naye kyongera ku live stream ng’ensengeka (system) efuna akabonero (clearer hint) ku bigambo ekkanisa gy’ekoziyanga mu ngeri yaayo.

Question 9

Ekirangulizi Voco ky’embeera ya RTL nga Olucalabu (Arabic) oba Olufarsi (Farsi)?

Accepted Answer

Yee. Olucalabu (Arabic), Olufarsi (Farsi), Ebyebbuliyo (Hebrew), n’amalimi amalala ag’RTL (RTL languages) biba biraga bulungi mu reader y’omuzzukulu (attendee reader) nga bayite ku ludda olwa mirongo (right-aligned text).

Question 10

Abalaba beetaaga okudawunirood (download) kintu kyonna?

Accepted Answer

Nedda. Abalaba bascan a QR code oba bateeka ku link erabibwa era reader ebula mu browser ya fooni. Teetaaga kudawunirood app, okukola account, kugabiraawo eby’obuntu, oba okwebazako device okuva ku timu ey’okukirira (welcome team). Kino kikola kinene ku baagenyi kubanga translation etakwatagana nga “project” ya tekinologiya. Esaanira okubeera nga ekikolwa eky’emirembe (quiet act) eky’obugabi ekisanyiza okusisinkana, ekikola mu kasegase.

Question 11

Eky’okukolera kuli fooni ki?

Accepted Answer

Reader y’abalaba (attendee reader) ekolera ku fooni ezipya (modern iPhone and Android phones) mu browser ezisinga nga Safari, Chrome, Firefox, n’emikaalo egy’ebikozesebwa ku mobile. Kubanga eteri ya browser-based (browser-based), obulamu bwakyo bube burerere (lighter) nnyo okusinga okugamba abantu bongerere ekiteeso (install an app). Ebikozesebwa (older devices) eby’edda bisobola okuba ne experience etali smooth, kale ekkanisa zisaanidde okwebuuza (test) ne fooni ntono wamu n’abantu abamu (few real phones) nga tebalemera (before launch), nnyo singa ekkanisa erimu abatambuzi (handsets) ab’edda.

Question 12

Biki ebibaawo ng’ensimbi ya WiFi y’oyo eyagala (attendee) ekka?

Accepted Answer

Oyo abeera ng’aba ategeera (briefly) atabula network, reader ebalina okugatta (reconnect) n’egaana okujayo (continue) okujjako okuba nabo ne bogwe (dead page). Nga web tool yo lyonna (any live web tool), obulamu buno butya ku connection ya fooni ne WiFi y’ekklezia oba signal ya mobile. Ekitebe ky’ekklezia ekirowoozebwa (best church setup) kwe kukakasa nti QR code fudda w’osanga okugisubiramu (easy to rescan), link ya reader eba eweereddwa mu service notes, era WiFi y’ekklezia tegirwa ku mwanya ogutali mutono (not overloaded) olw’omuzigo gw’abantu ogw’omu Ssande.

Question 13

Abalaba basobola okuwulira (listen) translation?

Accepted Answer

Eyo — reader lina button y’okuzuyitiriza ebigambo mu jwi (text-to-speech) eyikozesa engine y’eddembe (native voice engine) ya fooni. Teetaaga earpiece oba hardware omulala.

Question 14

Abalaba basobola okukyusa (customise) okugaba (display)?

Accepted Answer

Eyo — buli reader ayita obutabirako (independently) bw’akola: okulonda obunene bw’ensenge (font size) (steps 5), engeri y’olukalala lw’ebisomwa (font family: sans-serif, serif, oba mono), n’enkola y’obudde obukutte/omwenge (dark/light mode).

Question 15

Nfuna ntya okongerako Voco captions mu OBS?

Accepted Answer

Ongerako Voco display URL ng’obikola mu Browser Source mu OBS. Teeka obuwanvu/obugazi (width/height) okwenkana ne canvas yo. Translation zilabika nga styled lower thirds mu ngeri ya otomatis.

Question 16

Ani ekɛ ProPresenter tsuɔ nii ?

Accepted Answer

Hɛɛ. Kɛ ProPresenter 's Wɛb Nibii lɛ awo mli ni okɛ o- Voco kpojiemɔ URL lɛ awo mli. Obaanyɛ okɛ shishijee/kpamɔ hu atsu nii kɛtsɔ ProPresenter makros nɔ kɛtsɔ Voco okadi API lɛ nɔ.

Question 17

Ani manyɛ makwɛ Voco nɔ kɛ Stream Deck?

Accepted Answer

Hɛɛ. Okadi API lɛ haa ojeɔ shishi, okpaa, loo ojieɔ shishitsɔɔmɔ kɛtsɔ URL nifeemɔ nɔ — ehi jogbaŋŋ kɛha Stream Deck bɔtin loo ProPresenter slide triga.

Question 18

Ani manyɛ mafee nɔ ni ajieɔ lɛ kpo lɛ he mfoniri?

Accepted Answer

Hɛɛ — niŋmaa dalɛ, niŋmaa weku, su, kɛ niŋmaa gbɛjianɔtoo fɛɛ baanyɛ ato kɛtsɔ URL paramitai ni yɔɔ o-display URL lɛ nɔ.

Question 19

Ani credit card ko bɛ diɛŋtsɛ kɛha kojomɔ lɛ?

Accepted Answer

Anɔkwale. Obaanyɛ oje kaa lɛ shishi ni okɛ kaadi lɛ he saji awooo mli. Jwɛŋmɔ lɛ yɛ mlɛo: esa akɛ osɔlemɔ lɛ anyɛ aka Voco akwɛ yɛ sɔɔmɔ diɛŋtsɛ mli dani ekpɛ eyiŋ kɛji efata shika he gbɛjianɔtoo lɛ he. Kɛ otsi lɛ atsu nii ni okɛfee teemɔŋ kaa, okɛ mɔ ko ni kɛ ehe eha lɛ awie kuku, okɛ kuu bibioo ko agba QR koodi lɛ he sane, ni kɛ́ ebaahi lɛ, oka lɛ okwɛ yɛ Hɔgbaa sɔlemɔ kome mli kɛ mɔ ko ni shishitsɔɔmɔ he miihia lɛ diɛŋtsɛ.

Question 20

Mɛni baa beni kojomɔ lɛ ba naagbee lɛ?

Accepted Answer

Abaabi bo ni okɛ nyɔmɔwoo gbɛ ko afata he. Kɛji okɛtsuuu nii lɛ, o-akaunt lɛ baabote nikanemɔ pɛ mli. Ajieee nɔ ko nɔ ko kɛjɛɛɛ mli.

Question 21

Ani manyɛ matsake gbɛjianɔtoo lɛ be fɛɛ be?

Accepted Answer

Hɛɛ. Tsɔɔmɔ loo okɛ shi kɛjɛ Hetooi → Billing. Tsakemɔi lɛ jeɔ shishi yɛ nyɔmɔwoo be ni nyiɛ sɛɛ lɛ shishijee mli.

Question 22

Ani obiɔ mɔ fɛɛ mɔ ni baa lɛ nyɔmɔ?

Accepted Answer

No. Voco kɛ mɛi ni baa kpee lɛ ni husu bɛ he lɛ fata he yɛ gbɛjianɔtoo fɛɛ gbɛjianɔtoo mli. Wɔwoɔ shika yɛ sɔlemɔ lɛ sɔɔmɔ rhythm lɛ he, shi jeee gbɔmɛi ayibɔ ni skan QR code lɛ. No tsɔɔ akɛ obaanyɛ okɛ link lɛ awo skrin lɛ nɔ, okala yɛ adafitswaa wolo mli, loo okɛ saralɔi lɛ agba he sane ni ohaoee akɛ Hɔgbaa ni mɛi babaoo baa lɛ baaha shika ni baa lɛ aba naakpɛɛ. Esa akɛ mɛi babaoo asɔmɔmɔ afee nɔ ni hi, shi jeee jara he naagba.

Question 23

Ni kɛji akɛ be babaoo he miihia mi daa otsi hu?

Accepted Answer

Kɛji akɛ ogbɛjianɔtoo ni okɛtsuɔ nii daa lɛ yaa hiɛ fe gbɛjianɔtoo ni oyɔɔ amrɔ nɛɛ, na wɔ ni wɔbaaye wɔbua bo ni ohala tier ni sa. Voco efooo shiɛmɔ ko mli yɛ sɔɔmɔ teŋgbɛ ejaakɛ sɔɔmɔ ko sɛɛ tsɛɔ loo wiemɔ he hiamɔ nii ni akpaaa gbɛ baa. Kɛji akɛ onitsumɔ lɛ fe oto gbɛjianɔ lɛ be fɛɛ be otsii babaoo lɛ, wɔbaabu lɛ akɛ naanyobɔɔ gbɛjianɔtoo sanegbaa, shi jeee shigbeemɔ loo toigbalamɔ.

Question 24

Ani okɛ sɔlemɔ lɛ he nyɔmɔwoo haa?

Accepted Answer

Hɛɛ — ŋmaa hello@voco.sɔlemɔ kɛ oshihilɛ lɛ. Wɔbaana nɔ ko ni tsuɔ nii.

Question 25

Ani manyɛ mawo nyɔmɔ daa afi?

Accepted Answer

Hɛɛ - halamɔ Afi ni okɛ 20% ato. Starter tsuɔ nii yɛ £19/nyɔŋ nɔ (£228/afii), Sɔlemɔ lɛ yɛ £38/nyɔŋ nɔ (£456/afii), kɛ Pro yɛ £70/nyɔŋ nɔ (£840/afii).

Question 26

Ɛnnuwei na sikãrãbiɛ bi a tɔte sɛ yɛde di dwuma?

Accepted Answer

Nsusũa no yɛ GBP a ɛwɔ hɔ efisɛ Stripe nhyehyɛe a wɔde bɔ afã no wɔ sɛnea ɛyɛ wɔ pounds no mu. Akunini wɔ US, EU, Canada, Australia ne New Zealand nso hu kyerɛw ananmu a ɛkyerɛ pɛ a ɛbɛn asɛm no so wɔ homepage ne pricing page no so ma wɔtumi ahunu sɛnea ɛbɛyɛ akwan no ansa na wɔakɔ checkout.

Question 27

Ɛwɔ plan a ɛyɛ kyauta anaa?

Accepted Answer

Nnni plan a ɛyɛ kyauta daa—ɛyɛ trial a ɛyɛ nna 7 pɛ. Yɛyɛ team ketewaa bi na subscription ahyɛ yɛn nkɔso.

Question 28

Mɛyɛ dɛn cancel?

Accepted Answer

Settings → Billing → Cancel subscription. Wɔde wo plan no bɛma ɛyɛ active kosi billing period no akyi.

Question 29

Munyɛ refund anaa?

Accepted Answer

Trial a ɛyɛ kyauta no nhu karedi a wɔde bɛbɔ no na ɛkɔ awie ntĩ a wɔmfa automatic charge. Sɛ wubedu nhyehyɛe bi a ɛma service no bɔ mu kɛse wɔ paid plan no so akyiri yi a, twɛn ntɛm kɔto yɛn so wɔ anwonwade 7 akyi na yɛ Terms bɛhyɛ so.

Question 30

Monkɔ audio sermon?

Accepted Answer

Dabi. Voco di audio no so wɔ bere a ɛrekɔ so sɛnea ɛbɛyɛ live transcription ne translation, nanso Voco minnim recording anaa sɛde audio file a wɔde ma daa no. Ɛyɛ ɔkwan a ɛfa live delivery ho, na ɛnyɛ audio archive a wobenya. Nnipa a wɔyɛ church a wɔhia recording wɔ hɔ si sɛ wɔma wɔn livestream anaa sermon recording workflow a wɔtaa de di dwuma no so, na wɔde wɔn media policy ahyɛ wɔn file ho so.

Question 31

Ɛsɛ sɛ wɔn a wɔde wɔn ho ma no bɔ account?

Accepted Answer

Dabi. Akwankyerɛfo betumi apɛ wui a wɔrekenkan no wɔ church link anaaso QR code no so wɔ sikasɛm a ɛyɛ anonymous. Wɔnsɛ sɛ wɔbɔ Voco account, na church no nni asɛde sɛ wɔde din, email anaaso foni nhoma bɛtɔ wɔn a wɔwɔ congregation no mu sɛ wɔbɛtumi adi sermon no akyi. Eyi ma obiara nni frɛ a ɛyɛ den wɔ sɛnea ɛbɛyɛ, na ɛma wɔntɔ mpɛn pii data bɔne.

Question 32

Ɔkwan bɛn na wɔde m’data kɔ?

Accepted Answer

Church account data ne transcript data wɔ Voco no managed database infrastructure a ɛwɔ EU region no mu. Church account permissions na ɛkyerɛ sɛ wɔbɛhwehwɛ no sɛnea ɛsɛ, na akwanfo no gye live service reader a wɔbɛtumi ayɛ no a wɔakyere no wɔ church link no so pɛ na wɔhunu. Yɛpewa ho sɛ yɛbɛkyerɛ vendor technical detail a ɛfa dadwen no ho, ɛfiri sɛ churches pii bu asɛm a ɛho hia mu sɛ: wɔbɔ data no so, wɔkyekyɛ kwan a obi bɛnya ho kwan, na support wɔ hɔ wɔ hello@voco.church.

Question 33

Mepɛ sɛ me sermon content a ɛkyerɛ bɛtumi ama AI models a wɔahyɛ ase anaa?

Accepted Answer

Dabi. Wɔsprɛ sermon content no sɛnea ɛbɛyɛ live service no na ɛnyɛ Voco na ɛbɛhwehwɛ no ma hyɛ AI models. Wo sermons yɛ wo church dea. Yɛnyɛ no sɛ public dataset, na yɛnsɛe no ma yɛde hyɛ nsɛm/ma ɛho nhyehyɛe a ɛnyɛ nea customer account foforo no ho. Wubetumi ahu Privacy Policy ne Security page no ase kyerɛw a ɛyɛ plain-English no sɛnea data no di mmofra wɔ platform no mu.

Question 34

Sɛ Voco yɛ GDPR compliant?

Accepted Answer

Yiw. Yɛyɛ UK GDPR ho de di dwuma. Wubetumi ahu Privacy Policy no a ɛtoatoa so no ma nhoma a ɛfa data handling, retention, ne wo dwa ho.

Question 35

Nkwan bɛn so na wɔde transcripts bɛto so?

Accepted Answer

Wɔde transcripts bɛto so nna 90 wɔ event biara mu na wɔagye wɔn. Wobetumi apaw wɔn wɔ so mfiase ara afe a ɛnkɔ awie ansa na wɔade no no.

So sɛ wopɛ sɛ wuhu nea ɛho hia nyinaa.

Dzi kan no

Translation

Ma ɔkɔmfoɔ/kɔkɔɔfoɔ

OBS & ProPresenter

Pricing & billing

Privacy & security

Nwɛ nɛ na wopɛ nsɛm foforo?