Question 1

How quickly can I get set up?

Accepted Answer

Most churches can run a useful first test in about 10 minutes. Create your church account, choose an audio input, add the language or languages you want to support, and open the attendee reader from the QR code. For a real Sunday, give yourself time to test audio levels, decide where the QR code will be shown, and brief one volunteer. The software is quick, but good hospitality still benefits from a calm setup check.

Question 2

What hardware do I need?

Accepted Answer

You can start with a laptop and a stable internet connection. A built-in microphone works for testing and small rooms, but a clean feed from your sound desk into a USB audio interface normally gives better results because it reduces room noise and echo. You do not need translation receivers, headset packs, interpreter booths, or a separate attendee app. The practical goal is simple: capture the sermon clearly and show people where to scan.

Question 3

Can I test it before Sunday?

Accepted Answer

Yes. The dashboard includes a private test flow so you can check microphone input, language setup, and transcript quality without publishing to your congregation link. Use it before Sunday with the same microphone or sound-desk feed you plan to use live. Read a few sermon-style sentences, include names and Bible references, and check whether the translated reader is clear enough for someone to follow comfortably.

Question 4

What internet speed do I need?

Accepted Answer

Voco uses very little bandwidth for the audio and text workflow compared with livestream video. A stable connection matters more than a huge speed number. As a planning guide, 5 Mbps upload is more than enough for the Voco side of the service, provided the connection is not overloaded by other streaming tasks. If your church livestreams at the same time, test both workflows together before relying on them.

Question 5

Can I use Voco on a tablet or iPad?

Accepted Answer

Voco's admin dashboard runs in any modern browser — MacBook, Windows laptop, Chromebook, or iPad. For best results with a USB audio interface, use a laptop.

Question 6

Nkyerɛase no yɛ pɛpɛɛpɛ dɛn?

Accepted Answer

Nkyerɛase su pa gyina ɔdio a emu da hɔ, sɛnea wɔka kasa, dede a ɛwɔ akyi, ne din titiriw anaa nyamekyerɛ mu nsɛmfua dodow a wɔde di dwuma so kɛse. Ɛnam afiri a wɔde kasa a ɛho tew ne kasa a emu da hɔ nti, wɔayɛ Voco sɛnea ɛbɛyɛ a wɔbɛte asɛnka ase wɔ bere ankasa mu, na ɛnyɛ sɛ ɛbɛyɛ nkyerɛase a wɔatintim a wɔayɛ no fɛfɛɛfɛ. Nea eye sen biara a efi mu ba no ba bere a asɔre ahorow sɔ sound-desk feed no hwɛ, de din ahorow a ɛho hia anaa nsɛmfua a ɛsan ba bio ka Word Boost ho, na wɔkwati sɛ wɔde afiri a wɔde kasa no bɛto akyirikyiri dodo wɔ akasam no ho no.

Question 7

Kasa bɛn na Voco boa?

Accepted Answer

Voco boa kasa 155+ a wɔde fi adi, a asɔre kasa a wɔde di dwuma kɛse te sɛ Spanish, Portuguese, French, German, Mandarin, Arabic, Farsi, Urdu, Tagalog, Yoruba, Amharic, Polish, Romanian, ne afoforo pii ka ho. Asɛm a ɛho hia ne nsakraeɛ: asɔre bi bɛtumi asom bɛboro kasa baako wɔ ɔsom korɔ no ara mu a ɛntɔ receiver packs foforɔ anaasɛ ɛnnyɛ sign-in flows ahodoɔ. Wɔn a wɔba no paw kasa a wohia wɔ wɔn ankasa fon so.

Question 8

So metumi de m’ankasa nsɛmfua aka ho?

Accepted Answer

Aane. Word Boost ma wotumi de nsɛmfua a ɛho hia wɔ w’asɔre nsɛm mu ka ho: ɔsɔfo no din, w’asɔre din, mpɔtam hɔ mmeae din, asɛnka ahorow a ɛtoatoa so asɛmti, Bible nhoma a wɔbɔ din a ɛyɛ nwonwa, ne nyamekyerɛ mu nsɛmfua a wɔtaa nte no yiye. Eyi ho wɔ mfaso titiriw ma asɔre ahorow a wɔde din anaa nsɛmfua a wɔasan akyerɛw no. Ɛmma nkyerɛaseɛ nyɛ pɛ, nanso ɛma live stream no tu mpɔn denam nhyehyɛe no a ɛma nsɛm a w’asɔre no de di dwuma ankasa no ho nkyerɛkyerɛmu a emu da hɔ no so.

Question 9

So Voco boa kasa a efi nifa kɔ benkum te sɛ Arabic anaa Farsi?

Accepted Answer

Aane. Arabic, Farsi, Hebri, ne RTL kasa afoforo da adi yiye wɔ ɔkenkanfo a ɔba no mu a nsɛm a wɔahyehyɛ no pɛpɛɛpɛ ka ho.

Question 10

So ɛsɛ sɛ wɔn a wɔba no twe biribi?

Accepted Answer

Dabi, wɔn a wɔba no scan QR code anaa pia shared link na akenkanfo no bebue wɔ wɔn fon browser no mu. Ɛho nhia sɛ wɔtwe app bi, yɛ akontaabu, kyɛ wɔn ho nsɛm, anaasɛ wɔfɛm mfiri bi fi kuw a wɔma wɔn akwaaba no hɔ. Ɛno ho hia ma nsrahwɛfo efisɛ ɛnsɛ sɛ nkyerɛase te nka sɛ ɛyɛ mfiridwuma ho adwuma. Ɛsɛ sɛ ɛte sɛ akwaaba adeyɛ a ɛyɛ komm a egye sikani kakraa bi.

Question 11

Telefon bɛn na ɛyɛ adwuma wɔ so?

Accepted Answer

Ɔkenkanfoɔ a ɔba no yɛ adwuma wɔ nnɛyi iPhone ne Android fon so wɔ brawsa a wɔtaa de di dwuma te sɛ Safari, Chrome, Firefox, ne mobile brawsa a ɛte saa ara mu. Esiane sɛ egyina browser so nti, osuahu no mu yɛ hare koraa sen sɛ wobɛka akyerɛ nkurɔfo sɛ wɔmfa app bi nhyɛ mu. Ebia mfiri dedaw no ntumi nyɛ adwuma yiye, enti ɛsɛ sɛ asɔre ahorow da so ara de telefon ankasa kakraa bi sɔ hwɛ ansa na wɔde aba, titiriw sɛ wɔn asafo no de nsa a wɔde di dwuma dedaw ka ho a.

Question 12

Na sɛ obi a ɔbaa ase no WiFi so tew nso ɛ?

Accepted Answer

Sɛ obi a ɔbɛba no hwere nkitahodi bere tiaa bi a, wɔayɛ ɔkenkanfo no sɛ ɔbɛsan abɔ mu na watoa so sen sɛ obegyaw wɔn kratafa a awu. Te sɛ wɛb adwinnade biara a ɛte ase no, osuahu no gyina telefon nkitahodi ne asɔre WiFi anaa mobile sɛnkyerɛnne so. Asɔre nhyehyeɛ a ɛyɛ papa ne sɛ wobɛhwɛ sɛ ɛnyɛ den sɛ wobɛsan ahwɛ QR koodu no, akenkanfoɔ link no wɔ ɔsom nsɛm no mu, na asɔre no WiFi no nnyɛ adesoa dodo wɔ Kwasida kar akwan foforɔ so.

Question 13

So wɔn a wɔba no betumi atie nkyerɛase no?

Accepted Answer

Yiw — ɔkenkanfo no wɔ text-to-speech button a wɔde ahyɛ mu a ɛde fon no ankasa nne engine di dwuma. Aso afiri anaa hardware foforo biara ho nhia.

Question 14

So wɔn a wɔbɛba no betumi ayɛ nea wɔde bɛkyerɛ no sɛnea wɔpɛ?

Accepted Answer

Yiw — ɔkenkanfo biara de ne ho di font kɛse (anammɔn 5), font abusua (sans-serif, serif, anaa mono), ne esum/hann mode so.

Question 15

Ɔkwan bɛn so na metumi de Voco nsɛm a wɔakyerɛw aka OBS ho ?

Accepted Answer

Fa wo Voco ɔyɛkyerɛ URL no ka ho sɛ Browser Fibea wɔ OBS mu. Set ne tɛtrɛtɛ/ɔsorokɔ ma ɛne wo canvas no nhyia. Nkyerɛase ahorow no pue sɛ styled lower thirds automatically.

Question 16

So ɛne ProPresenter yɛ adwuma ?

Accepted Answer

Aane. Fa ProPresenter 's Wɛb Ade no di dwuma de hyɛ wo Voco ɔyɛkyerɛ URL no mu. Wubetumi nso akanyan mfiase/agyae denam ProPresenter macros so denam Voco 's Signal API so.

Question 17

So metumi de Stream Deck adi Voco so?

Accepted Answer

Aane. Signal API no ma wo kwan ma wohyɛ aseɛ, gyae, anaa wosiesie nkyerɛaseɛ denam URL adeyɛ so — ɛyɛ pɛpɛɛpɛ ma Stream Deck buttons anaa ProPresenter slide triggers.

Question 18

So metumi ayɛ sɛnea display overlay no te no sɛnea wopɛ?

Accepted Answer

Yiw — font kɛse, font abusua, kɔla asɛmti, ne nsɛm a wɔahyehyɛ nyinaa yɛ nea wotumi hyehyɛ denam URL parameters a ɛwɔ wo display URL no so.

Question 19

So credit card biara nni hɔ a wɔde bedi asɛnni no ankasa?

Accepted Answer

Siesie. Wubetumi afi sɔhwɛ no ase a worenkyerɛw kaad no ho nsɛm. Adwene no yɛ tiawa: ɛsɛ sɛ w’asɔre no tumi sɔ Voco hwɛ wɔ ɔsom ankasa mu ansa na woasi gyinae sɛ ebia ɛka sikasɛm nhyehyɛe no ho anaa. Fa dapɛn no yɛ kokoam sɔhwɛ, ka obi a watu ne ho ama no tiawa, kyɛ QR koodu no ma kuw ketewa bi, na sɛnea ɛbɛyɛ yiye no, sɔ hwɛ wɔ Kwasida som biako mu ne obi a ohia nkyerɛase ankasa.

Question 20

Sɛ asɛnni no ba awiei a, dɛn na ɛba?

Accepted Answer

Wɔbɛka akyerɛ wo sɛ fa ɔkwan a wɔfa so tua ka ka ho. Sɛ woanyɛ saa a, wo akontaabu no kɔ akenkan nkutoo tebea mu. Wɔmpopa biribiara.

Question 21

So metumi asesa nhyehyɛe bere biara?

Accepted Answer

Aane. Upgrade anaa downgrade fi Settings → Billing so. Nsakrae ahorow no fi ase yɛ adwuma wɔ wo sikatua kyinhyia a edi hɔ no mfiase.

Question 22

So wugye sika wɔ obiara a ɔbɛba no ho?

Accepted Answer

Dabi Voco ka wɔn a wɔbɛba a anohyeto nni mu ho wɔ nhyehyɛe biara mu. Yɛbɔ ka twa asɔre som nnwom no ho hyia, ɛnyɛ nnipa dodow a wɔ scan QR koodu no. Ɛno kyerɛ sɛ wubetumi de link no ahyɛ screen so, atintim wɔ bulletin mu, anaasɛ wode akyɛ nsrahwɛfo a worenhaw wo ho sɛ Kwasida a nnipa pii ba no bɛma woabɔ ka a ɛyɛ nwonwa. Ɛsɛ sɛ nnipa pii a wɔbɛsom no yɛ ade pa, na ɛnyɛ bo a wɔbɔ ho haw.

Question 23

Na sɛ mihia bere pii a wɔde bɛtra ase dapɛn biara nso ɛ?

Accepted Answer

Sɛ wo daa live use nyin boro wo mprempren nhyehyɛe no rhythm a, di yɛn ho nkɔmmɔ na yɛbɛboa wo ma woapaw tier a ɛfata. Voco ntwa asɛnka bi mu wɔ ɔsom mfinimfini efisɛ ɔsom bi kɔ so kyɛ anaasɛ kasa ahiade bi a wɔnhwɛ kwan da adi. Sɛ wo dwumadie no boro wo nhyehyɛeɛ so daa adapɛn pii a, yɛbɛfa no sɛ adamfofa nhyehyɛeɛ ho nkɔmmɔdie, na ɛnyɛ huammɔdi anaa asotwe.

Question 24

So woma asɔre bo a wɔatew so?

Accepted Answer

Yiw — fa wo tebea no email hello@voco.church. Yɛbɛhunu biribi a ɛyɛ adwuma.

Question 25

So metumi atua afe biara?

Accepted Answer

Yiw - paw Afe biara na sie 20%. Starter yɛ adwuma wɔ £19/ɔsram (£228/afe), Church yɛ £38/ɔsram (£456/afe), ne Pro yɛ £70/ɔsram (£840/afe).

Question 26

Sika bɛn na woboa?

Accepted Answer

Checkout yɛ GBP ɛfiri sɛ Stripe billing yɛ set up wɔ pounds mu. Nsrahwɛfo a wɔwɔ U.S., EU, Canada, Australia, ne New Zealand nso hu bɛyɛ mpɔtam hɔ nneɛma a ɛne no sɛ wɔ homepage ne bo kratafa no so sɛnea ɛbɛyɛ a wobetumi ate ɛka a wɔbɔ no ase ansa na wɔatɔ.

Question 27

So nhyehyɛe bi wɔ hɔ a wontua hwee?

Accepted Answer

No daa nhyehyɛe a wontua hwee — nnafua 7 sɔhwɛ no ara kwa. Yɛyɛ kuw ketewaa bi na nkrataahyɛ kɔ so yɛ den.

Question 28

Mɛyɛ dɛn atwa mu?

Accepted Answer

Nsiesiei → Katua → Twa nkrataahyɛ mu. Wo nhyehyɛe no kɔ so yɛ adwuma kosi sɛ bere a wotua ho ka no bɛba awiei.

Question 29

So wode sika a wɔde bɛsan ama no ma?

Accepted Answer

Sɔhwɛ a wontua hwee no nhwehwɛ sɛ wɔde kaad di dwuma na ɛba awiei a wontua hwee. Sɛ akyiri yi wuhu sɛ ɔsom adwuma no di nkogu kɛse wɔ nhyehyɛe a wotua ho ka so a, di yɛn ho nkɔmmɔ wɔ nnafua 7 ntam na yɛn Mmara no bedi dwuma.

Question 30

So wode asɛnka ho ɔdio sie?

Accepted Answer

Dabi Voco di ɔdio ho dwuma wɔ bere ankasa mu de yɛ nkyerɛwee ne nkyerɛase a ɛte ase, nanso asɛnka ɔdio no, Voco nkyere anaasɛ ɛnkora so sɛ ɔdio fael a ɛtra hɔ daa. Wɔayɛ nhyehyɛe no atwa live delivery ho ahyia, na ɛnyɛ sɛ wɔbɛkyekye audio archive. Ɛsɛ sɛ asɔre ahorow a wohia nsɛm a wɔakyere agu hama so no kɔ so de wɔn livestream anaa asɛnka a wɔkyere gu kasɛt so adwumayɛ kwan a wɔtaa yɛ no di dwuma, afei wɔhwɛ saa fael ahorow no so wɔ wɔn ankasa nsɛm ho amanneɛbɔ nhyehyɛe ase.

Question 31

So ɛsɛ sɛ wɔn a wɔba no yɛ akontaabu?

Accepted Answer

Dabi, wɔn a wɔbɛba no betumi abue ɔkenkanfo no a wɔmmɔ wɔn din afi asɔre no link anaa QR code no so. Wonhia Voco akonta, na enhia sɛ asɔre no gye din, email, anaa telefon nɔma fi asafo no mufo hɔ sɛnea ɛbɛyɛ a wobetumi adi asɛnka no akyi ara kwa. Ɛno ma osuahu a wɔn a wɔba no nya no yɛ mmerɛw na ɛtew ankorankoro ho nsɛm a wɔboaboa ano a ɛho nhia so.

Question 32

Ɛhe na wɔde me data sie?

Accepted Answer

Wɔde asɔre akontaabu ho nsɛm ne nkyerɛwee ho nsɛm sie Voco ’s managed database infrastructure wɔ EU mantam mu. Wɔnam asɔre akontaabu ho kwan so na ɛhwɛ kwan a wɔfa so kɔ hɔ no so, na wɔn a wɔba no hu live service reader a wɔnam asɔre link no so de wɔn ho hyɛɛ mu no nkutoo. Yɛkwati mfiridwuma mu adetɔnfoɔ ho nsɛm a ɛkɔ ɔmanfoɔ anim wɔ ha ɛfiri sɛ ɛhia sɛ asɔre dodoɔ no ara hunu mmuaeɛ a mfasoɔ wɔ so: wɔabɔ data ho ban, wɔabara kwan a wɔfa so kɔ hɔ, na mmoa wɔ hɔ wɔ hello@voco.church.

Question 33

So wode asɛnka mu nsɛm di dwuma de tete AI nhwɛsofo?

Accepted Answer

Dabi, wɔyɛ asɛnka mu nsɛm ho adwuma de live service no ma na Voco mfa nni dwuma mfa ntete AI mfonini ahorow. W’asɛnka yɛ w’asɔre dea. Yɛnfa wɔn sɛ ɔmanfo dataset, na yɛmfa nni dwuma mfa ntu mpɔn wɔ adetɔfo akontaabu a ɛne no nni abusuabɔ mu. Wubetumi akenkan Privacy Policy and Security krataafa no ama Engiresi kasa a ɛnyɛ den a ɛkyerɛ sɛnea data fa platform no so.

Question 34

So Voco GDPR hyia?

Accepted Answer

Aane. Yɛyɛ adwuma wɔ UK GDPR ase. Wubetumi akenkan yɛn Privacy Policy no nyinaa ama woanya data ho dwuma a wodi, sɛnea wode sie, ne hokwan ahorow a wowɔ ho nsɛm.

Question 35

Bere tenten ahe na wɔde sie nsɛm a wɔakyerɛw no?

Accepted Answer

Wɔde nsɛm a wɔakyerɛw no sie nnafua 90 wɔ adeyɛ biara mu na afei wɔpopa. Wubetumi de akɔ amannɔne bere biara ansa na woapopa.

Білгіңіз келетіннің бәрі.

Getting started

Translation

For attendees

OBS & ProPresenter

Pricing & billing

Privacy & security

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